About us

The Founding Director

Our Founding Director is a former British soldier who served with the 1st Battalion The Staffordshire Regiment (The Prince of Wales's).

During his 6 years service he deployed with the Stafford's to the Middle East as part of Operation Granby as well as two stints in Northern Ireland.

After leaving the military and taking some well earned time off, Colin entered the retail sector as a Loss Prevention Manager with a well known, successful, Blue-Chip retailer... and didn't look back.

From the outset the desire to succeed was at the forefront of everything, striving to achieve the highest standards, driving the loss prevention strategy and utilising those transferable skills gained in the military proved pivotal.

Colin has held senior Loss Prevention and Profit Protection positions with a major flooring retailer, a well known Franchise network and more recently a senior operational role with a furniture retailer.

As part of a wider Risk Management programme Colin has been responsible for increasing profitability through the development and implementation of cost effective shrink reduction strategies.

He has over 16 years experience conducting commercial investigations into unexplained losses, external theft, fraud, robbery, burglary, vendor fraud, Internal theft, fraud and deception, collusion, breach of contract, fraudulent incident and accident claims, moonlighting, long term absence and more.

In 2019 the desire to offer tailored investigative solutions to anyone and everyone became a reality... and Pax Animi Investigation Services was born.

Read on to find out more about who we are and what we do.

What do we do?

We provide our clients with Peace of Mind.

We put our clients back in control, by listening, analysing, and then presenting the right strategy.

We innovate and use all available resources at our disposal to conduct investigations meticulously, ethically and legally.

We go above and beyond, providing you with irrefutable evidence that stands up in court.

Why choose us?

We are investing in our business, which means we are also investing in you, our clients.

We are currently working hard to achieve the British Standards (BS) 102000: 2018 - the Code of Practice for the Provision of Investigative Services.

What does it mean?

It means we lead from the front and are independently audited by a UKAS accredited body.

We are a provisional member of the Association of British Investigators, (working towards full membership).
The ABI is the professional body for private investigators in the U.K, and the only association in the industry working in partnership with the Law Society of England and Wales.

We are members of the U.K Professional Investigators Network (UK-PIN).

This is your guarantee that you are choosing a reputable provider that can demonstrate competence and compliance through the promotion of industry best practice.

We uphold a strict code of conduct, which helps us to deliver a 'first class' service to our clients.

We are GDPR compliant - see our Privacy Policy - and hold public and professional indemnity insurance to the value of £1 million.

We also offer:

A free no-obligation consultation (up to one hour) to discuss your case requirements.
Suitably qualified investigators - every step of the way.
Post-investigation support.

How does it work?

As every case is different, our expert investigators will tailor a strategy to suit each set of unique circumstances. But, there are standard processes that we must complete prior to commencing any investigation, so let's run through how a case enquiry works:

We will need to confirm your identity, understand the scope and objectives of the investigation, and - specifically - what you want to achieve.

We will be clear from the outset advising you what we can and cannot legally do.

During you free consultation we will elicit as much information as possible in relation to the case, which could include: names, addresses, photographs, daily routine, vehicles used, place of work, known associates.

After carefully examining the information and case, we will present a cost-effective strategy that is best suited to your needs, which will include a full and complete breakdown of the associated costs.

Once we receive instructions to begin an investigation, we will ask for payment. For all commercial and legal entities, normal terms of business apply.

We will appoint all necessary resources to enable us to conduct the investigation to the highest standards.

Investigation parameters can change, due to unforeseen circumstances, if this happens, we will keep you updated.

At the end of the investigation, we will provide you with a full and detailed investigation report, including, where applicable, any date-and time-stamped photographic and/or video evidence that is admissible in court.

Post-investigation support: Even after the investigation has been completed and the final report has been filed, we still have a duty of care to you.

We understand that you may well have experienced loss, financially, emotionally and/or physically prior to appointing us, and with your explicit permission, we will contact relevant support groups on your behalf.

Ready to Talk?

Call us on 0121 270 7504 - 020 7859 4240 - 07572 914 272 or e-mail us at info@pax-animi.co.uk

FAQs

Want to talk to one of our investigators?

It's easy, simply e-mail us or give us a call.