Interviewing & Statement Taking

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Witness Interviews - Statement Taking

We provide solicitors, insurance companies and claims management companies with a first-class interviewing and statement taking service.

We understand that witness statements are a critical part of the evidence gathering process in both criminal and civil contexts. It is why it is crucial that witness statements are obtained as soon as possible after an event has occurred. Quick action ensures none of the facts are inadvertently overlooked or lost, and it prevents a suspect or a witness from changing their version of events later.

Interviewing a witness is a skill, this is probably the one and only opportunity to elicit as much pertinent information about an incident as possible. It can be a daunting prospect if you do not have the right expertise at hand.

Who is a Witness?

A witness is "a person who is present at an event in order to testify to the fact that it took place" or "a person who has seen or can give first-hand evidence of some event".

Witness statements are made by witnesses to set out evidence to prove the facts alleged by a party in the particulars of claim, defence or other statement of case, and, in civil disputes, satisfy the burden of proof, which is on the balance of probabilities.

How can we help?

We are experts in obtaining a "formal account of facts" in a witness statement through effective interviewing techniques.

We can conduct an interview in line with your specific instructions - simply forward the details of your client and your interview plan - or we can develop an interview plan for you, once we receive a full and detailed account of the case and any evidence that you have obtained.

Once we have conducted the interview, we will record all of the key facts chronologically into a witness statement that is presented in a professional format and compliant with the Civil Procedure Rules.

The Interview

We guarantee that we will:

• Plan the interview meticulously, including preparing the right questions.
• Conduct the interview in line with the PEACE model.
• Ask the right questions at the right time in a manner that elicits a truthful response.
• Listen carefully, offering reinforcement to the interviewee that encourages and develops the conversation. This ensures we have a detailed account of exactly what happened.
• Include a quantum of losses, if required.
• Prepare and present witness statements in a professional format that will be admissible in court.
• All witness statements will be signed, incorporating a statement of truth.

Our investigators are highly skilled professionals who work strictly within the parameters of the law and to strict codes of conduct. Rest assured, you are in safe hands.

Get in Touch

Contact us for your FREE consultation

Or complete the Quick Enquiry Form above, or:
Call us on 0121 270 7504 - 020 7859 4240 or 07572 914 272 or e-mail

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